Customer for over 7 years was on auto pay,now I have no service. You're new system sucks
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03-22-2019 10:26 AM - edited 01-05-2022 03:52 AM
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03-22-2019 11:10 AM
Uh oh. Two problems in the same week, province wide calling plans and now this.
Hopefully Public Mobile can learn a lesson from this. Perhaps don't burn the candle at both ends. Don't schedule system changes and offer big promotions to lure new customers at the same time. Now the Moderators are busy bees.
Your loyal customers deserve better!
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03-22-2019 10:29 AM
@Johnjrambo If you had a legacy plan there seems to be an issue with plans not changing, you should contact a moderator, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
