cancel
Showing results for 
Search instead for 
Did you mean: 

Credit card statement

Shelby3
Good Citizen / Bon Citoyen

I have 3 public mobile accounts coming out of my credit card.  This month I have 4 charges on my card. Wondering why this is. 

6 REPLIES 6

reddysar7
Good Citizen / Bon Citoyen

Better  you can send a private message to the Moderators by clicking here. They can provide complete breakdown details 


@Shelby3 wrote:

Yes four completed charges. Last months charges was $70.15 this month is $131.10 difference of $60.95.  What’s going on. Only 1 charge the same as last month. 


@Shelby3 You are going to have to be a little more specific. What plans are you on? What are the renewal dates of those plans? What were the charges on what dates this month? What were the charges and on what dates LAST month?

JK8
Mayor / Maire

@Shelby3 wrote:

Yes four completed charges. Last months charges was $70.15 this month is $131.10 difference of $60.95.  What’s going on. Only 1 charge the same as last month. 


Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Shelby3
Good Citizen / Bon Citoyen

Yes four completed charges. Last months charges was $70.15 this month is $131.10 difference of $60.95.  What’s going on. Only 1 charge the same as last month. 

JK8
Mayor / Maire

@Shelby3 wrote:

I have 3 public mobile accounts coming out of my credit card.  This month I have 4 charges on my card. Wondering why this is. 


Cycles are every 30 days. October has 31 days.

kb_mv
Mayor / Maire

@Shelby3 Are they four completed charges posted to your account as opposed to pending? Two of the same can show as both for a few days. What were the dates of renewal and the dates of the four posts? 1st and 31st? That is possible as the plans are 30 days here.

Need Help? Let's chat.