Credit card payment issue

[huinongyao]

I really don't know why my cibc visa card was refused by PM.

I checked with CIBC and was told everything is ok.

And i also use it for aliexpress, amazon, ebay, etc.

I don't know why i can't use it here even with the help from the moderator.

[Triguy]

If you are using a payment card, leave the apartment/suite number in the payment information section blank.

[computergeek541]

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@huinongyao wrote:

The moderator said they can't help and ask me to put another credit card instead.

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I do understand that Public Mobile didn't issue the card, but did the moderator give any indication of anything that was checked?

[huinongyao]

The moderator said they can't help and ask me to put another credit card instead.

[computergeek541]

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@huinongyao wrote:

I really don't know why my cibc visa card was refused by PM.

I checked with CIBC and was told everything is ok.

And i also use it for aliexpress, amazon, ebay, etc.

I don't know why i can't use it here even with the help from the moderator.

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Did you try multiple times?  If you did, Public Mobile's payment systems may have locked out this card's use.  Did the moderator say that any such lockout has been reset?