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Creating an account not working

2wochainz
Great Neighbour / Super Voisin

I can’t create an account. Logging in does not work and keeps saying my username/pw is wrong. Reset over 20 times. 

3 REPLIES 3

maple_leaf
Town Hero / Héro de la Ville

Hello @2wochainz , In the event it is helpful, I've provided a few links below to assist with your EverSafe ID and subscribing:

EverSafe General Information: https://www.publicmobile.ca/en/bc/get-help/articles?category=_articleCategory_my-account&subcategory...

EverSafe ID FAQs:
https://www.publicmobile.ca/en/on/get-help/articles/eversafe-faqs

How to Subscribe:
https://www.publicmobile.ca/en/on/get-help/articles/subscribing

Hope this helps.

Handy1
Mayor / Maire

@2wochainz  Are you using the app to activate 

softech
Oracle
Oracle

@2wochainz 

did you try using Incognito mode?

are you trying to activate new account? if so, start activation from the app. If you are using the app already, uninstall and reinstall before trying again

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