02-26-2024 04:16 PM
I logged into my PM account and clicked "community" at the top and got redirected to a page that asked me to complete my profile and add a user name. Problem is, I have already been part of the community for years and already had a profile. It would not accept my profile name as it "was already used" and required me to enter a new one. Now, I have a new account, but my old one is still active. I would like to log into my old one, but PM just redirects me to the new Community profile when I open the community tab. Any ideas on how to fix this?
02-26-2024 04:19 PM
@Anonymous
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-26-2024 04:18 PM
@Anonymous Submit ticket with support , they can help you get your old community ID back
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437