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Check Your Private Messages

Rockdaddy22
Retired Oracle / Oracle Retraité
If you've been waiting a long time for a reply. I t couldn't hurt to check your private messages, because you won't get a notification unless you set it up that way. Please also check your junk email.

I've seen many people realize later that PM has been trying to message them, but they never checked their messages.
8 REPLIES 8

SD08
Retired Oracle / Oracle Retraité

Yeah really, of all the reasons for prolonged lack of cell service, this one is the most unnecessary and aggravating.  Smiley Frustrated

 

I don't remember what the default for e-mail notifications is when we first create a community account, but it should be notifications on, just because so many people are signing up for the purpose of getting help.

Rockdaddy22
Retired Oracle / Oracle Retraité
I definitely agree

Default Community settings:

 

- Subscribe to threads where I post: on

- Email notification of private messages: off


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

SD08
Retired Oracle / Oracle Retraité

@Luddite

Thanks for the clarification.  I've posted this as an idea in the Public Lab:

http://productioncommunity.publicmobile.ca/t5/Public-Lab/E-mail-notifications-ON-by-default-for-rece...

where is the setting option for private message notifications? i cant seem to find it .

 

I am at settngs->subscfriptions and notifications ->notification settings.

 

should i be looking somewhere else or did i miss a setting on this page?

 

thanks

 

 

 

 

SD08
Retired Oracle / Oracle Retraité

@mimmo wrote:

where is the setting option for private message notifications? i cant seem to find it .

 

I am at settngs->subscfriptions and notifications ->notification settings.

 

should i be looking somewhere else or did i miss a setting on this page?

 

thanks   


 

Go to My Settings -> Preferences -> Private Messenger

 

Not sure if this will link correctly for you but try this:

https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/user-preferences%3Aprivate-mes...

 

Remember to click Save after you tick the check box for e-mail notifications.

Link worked thanks.

srlawren
Retired Oracle / Oracle Retraité

If anyone is unsure how to check your private messages, please check @Luddite's awesome guide here:  http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...


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