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03-04-2018 09:34 AM - edited 01-05-2022 04:19 AM
Why did i get charged for calling in when i never got to talk to anyone as i waited 35 mins and lost connection whats up with that i want my money back?
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03-05-2018 01:25 PM
will need more info if you want us to help!
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03-04-2018 08:13 PM - edited 03-05-2018 03:41 PM
@fancyface72 what were you charged? Care to share a screen share of your Transaction History to show us? (Please be sure to blank out or obscure any personal info such as you name, phone number, or account number.)
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03-04-2018 01:00 PM
This is a prepaid service. There's no way to be charged for usage. Purchased usage can be consumed.
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03-04-2018 09:41 AM
Unless you are a legacy/pioneer plan not sure who you called as PM does not have phone support.
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