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Charged

fancyface72
Great Neighbour / Super Voisin

Why did i get charged for calling in when i never got to talk to anyone as i waited 35 mins and lost connection whats up with that i want my money back?

4 REPLIES 4

Acekiller
Deputy Mayor / Adjoint au Maire

will need more info if you want us to help!

srlawren
Retired Oracle / Oracle Retraité

@fancyface72 what were you charged?  Care to share a screen share of your Transaction History to show us?  (Please be sure to blank out or obscure any personal info such as you name, phone number, or account number.)


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will13am
Oracle
Oracle

This is a prepaid service.  There's no way to be charged for usage. Purchased usage can be consumed.  

Stormy
Model Citizen / Citoyen Modèle

Unless you are a legacy/pioneer plan not sure who you called as PM does not have phone support.

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