Charged twice!!

[Mouonlight]

My visa was charged twice for the same $20 US roaming data package. How do I remedy this??

[Anonymous]

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@rocky wrote:

I was charged twice and they haven't answered me! I want it off my  credit  card A.S.P  Thank You 

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Did you do a plan change?

Does the "charge" say something about pending?

Maybe post a screen snip of your payment history from here (not cc). Blank out personal info of course.

Usually you would get a credit on your account here...not back to the card.

[rocky]

I was charged twice and they haven't answered me! I want it off my  credit  card A.S.P  Thank You 

[computergeek541]

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@Mouonlight wrote:

My visa was charged twice for the same $20 US roaming data package. How do I remedy this??

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By any chance is there an extra $20 in your account balance? That could happen if payment was made twice by accident.

[Mouonlight]

Thank you kindly!

[geopublic · Accepted solution]

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@Mouonlight wrote:

My visa was charged twice for the same $20 US roaming data package. How do I remedy this??

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@Mouonlight  You need to contact PM and ask for a credit. 

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