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Changing to PC mobile. Plan expired today. I just need service for getting the release number text

Daniel2004
Great Neighbour / Super Voisin

Changing to PC mobile. Plan expired today. I just need service for getting the release number text

3 REPLIES 3

DennyCrane
Mayor / Maire

You should have ported before your Public Mobile subscription lapsed. Change to the cheapest available plan and reactivate so you can complete the port. No way around that.

Yummy
Mayor / Maire

Both accounts have to be active in order to port in/out.

If you have no service you will have to renew PM plan and then do post. PM will NOT release your number unless plan is active, unfortunately, nor will 'do you a favor' to extend service for 1 day.

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Daniel2004  sad as it may sounds, an account must be active to port out. You would need to re activate your PM account to the cheapest plan first then request the port from pc mobile again.

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