Changing subscription

[Brooke121]

Does anyone know how to “downgrade” a subscription? I subscribed to a higher tier for a month cause I went out of the country but can’t figure out how to go back to my original plan - just Canada. It is not giving me the option of downgrading my plan… 

[hTideGnow]

hi @Brooke121 

you can only change to plan offered on your Change Subscription page on My Account.  Downgrade is possible but it is harder if you have plans $30 or below

if you are on higher tier plan, you can try to downgrade to the lowest plan you see (use Change on Renewal).  After you are on a cheaper plan, check again and you might see an even cheaper plan pops up