Changing plans

[Cavendish]

Does a public mobile subscriber have the option of down grading from a voice text and data plan to the $19 per month voice and text only plan?

[Phil_Adelphus]

@Cavendish  You might be interested in a current Telus promotion, $100 for the year, unlimited Canada calling, texting and 2GB of data a month.  Works out to $8.33 a month but you pay the year upfront.  It reverts to 400 mins + 400 texts and no data after the year but you may find something you like here as a new subscriber then.

https://www.telus.com/en/mobility/prepaid/plans 

[slusagm]

yes, you are allowed to downgrade.  But you cannot downgrade to any plan you want.  the option is based on your current plan and not everyone has the same 

[Chalupa_Batman · Accepted solution]

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@Cavendish wrote:

Does a public mobile subscriber have the option of down grading from a voice text and data plan to the $19 per month voice and text only plan?

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Hello @Cavendish 

When you open the app, when you click on change subscription, what you see there is what you can get. Sadly, for a prepaid service, you don't get the option to downgrade. Only option is to port out and port back in to keep your number.

[TheSterlinger]

 @Cavendish 

When you sign into my account and click subscription & add ons then click change subscription, the plans you see are the only ones you able to switch to. 

https://myaccount.publicmobile.ca/en/account/plan/change-plan

if you find a plan you want to switch from then click change on renewal so that you are not immediately charged for new plan.