04-16-2017 01:51 PM - edited 01-04-2022 01:40 PM
I just started with Public Mobile, and just realized, two months into my first 90 days, that I hadn't purchased enough data.
I went to choose a new plan with more data, and was then given two options:
1- "top up your account"
2- "change on your next renewal date".
Problem with 2-: I need the extra data now.
Problem with 1-: I am then prompted to pay the entire plan cost for the 90 days, instead of the difference between the original plan (which I already paid for) and the new plan. What am I supposed to do?
Solved! Go to Solution.
04-16-2017 02:09 PM
04-16-2017 01:58 PM - edited 04-16-2017 02:01 PM
Yes those are the two options. If you don't want to pay the full price, you can change on your next renewal date and for now purchase 1GB data add-on for $30. Any unused data will rollover your cycle.
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