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Changing password for self serve

djhoward
Great Neighbour / Super Voisin

I cannot login to my account because I forgot the passsword I setup. When I attempt to use the "forgot my password" feature it says it will send me an email but never does. I can;t even get tech support without my password so I hope someone can fix this NOW!

2 REPLIES 2

djhoward
Great Neighbour / Super Voisin

Thanks for your help.

Anonymous
Not applicable

@djhoward, the automatic password reset does not work.   You need to send a private message to the moderator team in order to get your password reset. 

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

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