Changing email profile

[Jag47]

Hello, I wanted to change my email and password in the profile settings. How may I do so?

[Danchvn]

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@Anonymous wrote:

 @kselmak 

I have no problem with your links.

 @Danchvn The second one is a bit of a hidden link and you need to be logged into your self-serve to use it. Caveats abound.

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@Anonymous When I initially responded there was only the first link which I couldn't get to work on my PC when I tried it, even a few minutes ago. Maybe an issue on my end.

[kselmak]

Thanks @Anonymous 

I charged login to bold:)

[Anonymous]

 @kselmak 

I have no problem with your links.

 @Danchvn The second one is a bit of a hidden link and you need to be logged into your self-serve to use it. Caveats abound.

[kselmak]

Thanks @Danchvn 

It looks like things are changing and the old link is not working (at least now)

I guess allternative way to chat to Simon would be here https://www.publicmobile.ca/en/on/get-help and click on chat with Simon

@Jag47 you can send direct message to moderators here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Again if you want to change email for your community account you don't need to contact them.

Cheers

[esjliv]

Hi @Jag47,

If this is for your My Account you are looking for change, please see @Dunkman 's post.

If this is for your Community account, you can do that under "My Settings" under your avatar:

[Dunkman]

@Jag47 

If you want to change your email address for your self service account, you will need to contact moderator.  You can change your password yourself in self service account.  

To contact moderator via 2 methods:

1. Ticketing system - faster response time

Click on the question mark on the right lower corner of website to start ticketing process to contact moderator.  Type: Contact moderator. Follow the prompts to submit ticket.  

or

2 Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Danchvn]

@kselmak Just wanted to let you know that you may have mis-typed your link.

[kselmak · Accepted solution]

Please contact moderatora https://publicmobile.ca.ada.support/chat/ to change your login/email for selfserve.

To change password you can do it from your selfserve: login and click on profile https://selfserve.publicmobile.ca/Overview/my-profile/profile-change-password/ 

If you are talking about the community account, then click on your avatar and chase settings you will be able to change it there https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/personal-profile and chose from the drop down menu