2 hours ago
Hi, my current plan is $50 plus tax for total of $56. I have 10.5GB at 3G speed, with bonus 2GB; 30-day plan; unlimited talk to Canada and US; unlimited international text. I log into my account to change my subscription and there is a plan for $34 which consists of 15GB data within Canada and US at 4G speed; unlimited Canada and US wide minutes and messaging plus unlimited international text and picture messaging. I go onto the Public Mobile website and see a plan for $39 which consists of 50 GB data within Canada and US at 5G speed; unlimited Canada and US wide minutes and messaging plus unlimited international text and picture messaging.
1. What am I missing here? Why am I paying so much for 3G speed? 2. as a current customer why am I only being offered the $34 plan at 4G speed above; and a new customer going on the Public Mobile site is being offered the $39 plan at 5G speed above?
I don't care about the data GB, as I only use about 2GB a month.