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Changing SIM

vonniebJJ
Great Neighbour / Super Voisin

If I install a new physical SIM in my phone, will my phone number stay intact?

Where in my account on the website can I do this?

3 REPLIES 3

vonniebJJ
Great Neighbour / Super Voisin

Thank you everyone!

Chalupa_Batman
Mayor / Maire

Hello @vonniebJJ 

You will need to turn your phone off. Remove the SIM card and prepare to put the new one in.

Log into your account online, go to Profile on the left side, on the right side you'll see SIM card, hit the pencil and change it to the new number. You will keep your phone number and account.


@vonniebJJ wrote:

If I install a new physical SIM in my phone, will my phone number stay intact?  The option to change SIM card is in the account/profile area.

Where in my account on the website can I do this?


Attaching a different SIM card to your current Public Mobile won't change your phone number.

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