08-12-2020 09:51 AM - edited 01-05-2022 12:29 PM
Hi, I need to change my email address (both notifications and login) but don't see an option on my account.
Can someone please point me in the right direction.
Thank you.
08-12-2020 01:29 PM
08-12-2020 10:02 AM
Thank you.
08-12-2020 09:54 AM
@Thrariz1 Contact the moderators and give them the email that you would now like your self service account login associated with. Also change your community email to match. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
08-12-2020 09:53 AM
You would need to submit a ticket to a moderator by clicking on the question mark on the bottom right.
08-12-2020 09:52 AM
You need to contact moderates
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437