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Changed Plan

dooussmike77
Great Neighbour / Super Voisin
I just changed my plan and now I cant make or receive calls and no data when I log into my account it shows my new plan
6 REPLIES 6

Mary_M
Retraité / Retired
Retraité / Retired

Hey @dooussmike77,

 

Thank you for raising concern regarding your service outage!

 

I'm sorry to hear that your services aren't working after changing your plan, I can definitely look into this and provide a resolution. Can you please provide me with your phone number? (via private message)

 

Respectfully,

 

MAry

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

zhadj030
Mayor / Maire
Let us know what happens.


@dooussmike77 wrote:
Yes i have cycling my phone and here is my number 

Please remove your number from your post as its visible to the public. Contact one of the mod and they will fix it tomorrow morning. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

mimmo
Retired Oracle / Oracle Retraité

best to remove your number from the forum.  and send a privte message to a mod.  @Shazia_K   (click her name and then s click send private message.

dooussmike77
Great Neighbour / Super Voisin
Yes i have cycling my phone and here is my number

mimmo
Retired Oracle / Oracle Retraité

Have you tried poer cycling you phone.

 

Likley you ill need to message a mod. send you phone number and the issue.  they will look into it in the morning.

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