Change simcard

[jacculogix77]

Hello I lost my phone and I want to change simcard 

[Handy1]

@computergeek541  Option is there . But I’ve read that  there’s a known glitch doing so on mobile device . So OP can certainly try .and hopefully report back us if it works or not . Otherwise seems safest just do it on computer 

[computergeek541]

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@Handy1 wrote:

@jacculogix77  You can do this in your my account profile page 

SIM  SWAPPING  profile tabs

Note only do this on lap top or computer/ not mobile device

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Does it not work in the mobile app? The option is there.

[Handy1]

@jacculogix77  You can do this in your my account profile page 

SIM  SWAPPING  profile tabs

Note only do this on lap top or computer/ not mobile device

[computergeek541]

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@jacculogix77 wrote:

Hello I lost my phone and I want to change simcard 

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You can do this by logging into the app (on a different device) and go to the Profile area. You can also do it from the My Account website.