Change plan

[lolalan]

I just accidentally changed my $30 plan to $25 plan, i chose changed plan immediately.how çan i change back to $ 30 plan? 

[lolalan]

Hi Jessica 

Thanks for your help! I’ve contacted moderator team and he is helping me now. Lola

[Jessica_T]

@lolalan  The moderator team may be able to help you. The moderator team can be reached via private message using this link.  

[cavemantoronto]

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@lolalan wrote:

I just accidentally changed my $30 plan to $25 plan, i chose changed plan immediately.how çan i change back to $ 30 plan? 

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Usually you can't.  Policy says no refund when customer does this.  Moderator might help to keep you happy, but there is on screen warning when doing immediate plan change saying no credit given for unused portion of plan.

[lolalan]

Thanks for your help 

[Alex888 · Accepted solution]

@lolalan You could ask the moderators, they might change it back, no guarantees. You can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437