Change of plan for expired but not suspended account

[akattijnr]

Hi, I want to change my plan but I am not able to do so, is it because my account has expired? Anyway it just expired today 

[Anonymous]

 @akattijnr 

That is the not-suspended change-plan-now warning. So sorta kinda maybe.

I would still wonder if the system will still want the $40 through the night though. Thus the at your own risk.

[akattijnr]

[Anonymous]

 @akattijnr 

I dunno man...at your own risk. This system is frail as it is without confusing it on renewal night.

If you are successful and don't pay twice "at the end of the day" then we'd all be interested to hear it.

[akattijnr]

I just noticed this change in my account now, I think I can change it now.

[akattijnr]

Thank you 

[akattijnr]

Ok, thank you 

[Anonymous]

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@akattijnr wrote:

So what is the only option left for me now?

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You have several options open to you.

I don't know if the idea I thought of works. You would have a short period of time tomorrow of no service. In that suspension you can change your plan.

Otherwise, later tomorrow you can do a Change Plan Now and pay again.

Lastly, later tomorrow you can set up a plan change for your next renewal.

Again...I would not be mucking about in the account right now. But that's just me.

[akattijnr]

So what is the only option left for me now?

[Anonymous]

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@akattijnr wrote:

How much will it cost me?

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It's that there are no pro-rating or refunds here. So it renews overnight tonight. You pay for your current plan. If you were to then change to another plan immediately then you lose what you just paid.

I edited my post above for your perusal.

[akattijnr]

How much will it cost me?

[Anonymous]

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@akattijnr wrote:

Does it mean I will have to pay for my current plan in order to change my plan?

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Yes. You are in renewal time right now. Later tomorrow you could choose to change to a new plan but that would cost you the renewal as there are no pro-rating or refunds here.

So it's always recommended to change for next renewal...which you should have done yesterday or earlier today.

Edit: if you're on autopay and you have insufficient funds in your Available Funds then you *could* let the service suspend by toggling autopay off. You would be without service for a short period of time.

But I just would not be mucking around in the account at this time. I'm not even sure the above idea would work.

[akattijnr]

This is how my profile looks like. 

[akattijnr]

Does it mean I will have to pay for my current plan in order to change my plan?

[GinYVR · Accepted solution]

@akattijnrIf your plan is expired chances are you will need to pay for this month's plan. I would wait another 30 days to change your plan.

[Anonymous]

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@akattijnr wrote:

Hi, I want to change my plan but I am not able to do so, is it because my account has expired? Anyway it just expired today 

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Well don't touch anything now. It has just started it's long journey to renewal.