Change email address

[Rob59]

Trying to log in but it says they’ll send an email to verify it’s me but I don’t have that email address anymore

[HALIMACS · Accepted solution]

@Rob59 

You'll need help from customer support for this - only they can change the e-mail address used for login purposes.

To contact a Customer Support Agent, there are 2 methods:

1. Use the ticketing system for a faster response time. Click here and type uCustomer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request).  Click the result which states Click here to submit a ticket and follow the prompts,  or, 
2. Send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.