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01-31-2020 10:35 AM - edited 01-05-2022 09:16 AM
Hi,
I do not have any cell signal today, even I restarted my phone.
Anyone else have the same situation?
Thanks.
Solved! Go to Solution.
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01-31-2020 05:13 PM
Thanks very much.
Have a nice weekend.
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01-31-2020 05:11 PM
You are welcome @Hubertzh . Glad we helped you realize that you had a lemon. Have a great weekend.
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01-31-2020 05:03 PM
Thanks veryone's suggestion.
Tried all the method and finally went to the apple store.
The techiniens in the apple store could not fix the problem and replaced a new iphone for me.
I just bought this iphone for less than 10 days. No one kowns what happened about it.
Anyway, this is nothing related to Public mobile. Public mobile is always great.
Thanks.
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01-31-2020 03:08 PM
@Hubertzh wrote:Hi,
I do not have any cell signal today, even I restarted my phone.
Anyone else have the same situation?
Thanks.
@Hubertzh turn on fly mode - turn of phone - take out sim card - wait for 10 mins - insert it back - turn on thone - disable fly mode. Try also to check sim in another phone if possible.
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01-31-2020 02:52 PM
Try restarting your phone or selecting the network again, maybe it's trying and failing to connect to another network for some reason?
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01-31-2020 12:56 PM
@Hubertzh if you still have no service, contact a moderator.
@gblackma wrote:@Hubertzh I would say that based upon the lack of outcry here that it's unique to you @Hubertzh . Manually select PM as your network, selecy airplane mode and restart your phone. Then take it off airplane mode. If this works, set your network back to automatically select network.
@Hubertzh wrote:Yes. My account is always active. It worked well yesterday.
I am at Montreal.
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01-31-2020 10:59 AM - edited 01-31-2020 11:00 AM
@Hubertzh I would say that based upon the lack of outcry here that it's unique to you @Hubertzh . Manually select PM as your network, selecy airplane mode and restart your phone. Then take it off airplane mode. If this works, set your network back to automatically select network.
@Hubertzh wrote:Yes. My account is always active. It worked well yesterday.
I am at Montreal.
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01-31-2020 10:46 AM
Yes. My account is always active. It worked well yesterday.
I am at Montreal.
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01-31-2020 10:38 AM - edited 01-31-2020 10:38 AM
@Hubertzh , what part of the country are you in? Everything is working in the GTA. Have you checked your account to make sure it's in active status?
