08-04-2020 05:35 PM - edited 01-05-2022 12:41 PM
I had cell service, never had any issues u til yesterday, but now I cannot get any cell service, can anyone help me?
08-04-2020 05:54 PM - edited 08-04-2020 05:54 PM
@Diddledon wrote:I had cell service, never had any issues u til yesterday, but now I cannot get any cell service, can anyone help me?
Are you on a plan with limited calling and you've reached the limit for this month ? Can you only recieve calls ? Is text function still working ?
More info would help.
08-04-2020 05:45 PM
@Diddledon what's the message that you are getting when you log into your self service account or dial 611 from your phone? Thanks.Stay safe.
08-04-2020 05:41 PM
@Diddledon hi try removing your sim and reinstalling it and restart your phone
08-04-2020 05:37 PM
@Diddledon Check your self-service account. Is is Active or not? Perhaps, Autopay failed, and you need to do a manual payment now.
