Card information

[Jeren]

How do you remove your card information?

[softech]

@Jeren to remove credit card information from the system, you have to open ticket with PM CS agent 

  Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Ticket", click "Contact Us"  then choose a topic, click "Login", finally click "Click here to submit a ticket ↗" 
    (if unable to receive 2FA via SMS when login, click "Didn't Receive code" or "Resend Code")
     then choose "Send email" or "Send Voice Message" to get 2FA via email or voicemail)
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there     

[Sansan]

Removing cc information can only be done by a Public Mobile agent. 

You would need to message them snd ask them to remove for you.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html