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Card charged twice

Chrispy344
Great Neighbour / Super Voisin

I recently just subscribe to a new plan and I checked my bank account and it was charged twice. How do I get a refund for the second payment?

3 REPLIES 3

Chrispy344
Great Neighbour / Super Voisin

I just checked the extra payment is in my ‘ available funds’ . But I just renewed my plan today . So I’m guessing I will have to keep it there for my next pay cycle next month ? 

leafs817
Good Citizen / Bon Citoyen

ou must have changed your plan before the first billing cycle ended, right?

hairbag1
Mayor / Maire

@Chrispy344 

Log in to your Public Mobile account and see if the extra $$ are sitting in your Available Funds.. to be used for next plan renewal.

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