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Cannot receive an OTP code

Scottli
Great Neighbour / Super Voisin

Hi,

I switched to a new phone. The app asks me to provide an OTP from my number; however, I have reset my old phone. How can I receive the OTP code ? Can you set it to my email, so I can receive the code

2 REPLIES 2

Scottli
Great Neighbour / Super Voisin

Not the community account, it's happenning when logging into the public mobile app. There is no EMAIL option

NDesai
Oracle
Oracle

@Scottli on the page where it asks you to enter the code, click Didn't receive the code and it will give you option to send the code to your email instead. 

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