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Cannot log into Account after transferring phone number away from Public Mobile

wrherbert
Great Neighbour / Super Voisin

I recently transferred to a different service provider but now I am unable to log into my Public Mobile self serve account. I wanted to log into ensure that my service is cancelled and that I will not be charged. How can I check that my old service is cancelled?

2 REPLIES 2

darlicious
Mayor / Maire

@wrherbert

 Porting out automatically closes your account. If you left your payment card on your account you may want to monitor your transactions on what would have been your next renewal just in case there is a payment glitch and your card gets charged.

hairbag1
Mayor / Maire

Once you' successfully port away...your PM account is closed.

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