Cannot log in to self-serve account!

[harlem2k]

I tried to log into my self serve account, but it just would not let me log in!

I've tried to change my password multiple times, and have successfully done so on each occation, but when I input the new password, it still give me the same log in attempt failed messgae! 

Please help! I need to add the US roaming package asap!

[Sekiro]

@harlem2k  Are you able to log in on any mobile devices?

[harlem2k]

yes I've tried Chrome, Edge, both normal and in-private/incognito 

[Lieux]

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@harlem2k wrote:

Thanks, I'll try to contact the moderator team too.. it bugs me that I cannot access my account!

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Even if you use the incognito mode or a different browser?

[harlem2k]

Thanks, I'll try to contact the moderator team too.. it bugs me that I cannot access my account!

[Lieux]

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@harlem2k wrote:

I tried to log into my self serve account, but it just would not let me log in!

I've tried to change my password multiple times, and have successfully done so on each occation, but when I input the new password, it still give me the same log in attempt failed messgae! 

Please help! I need to add the US roaming package asap!

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Oops...you can try with a different browser or in incognito mode..or you need to reach the moderator but before can you try with the 611? If it doesn't work ..here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain your problem...waiting time is few hours to 2 days..you can buy an US roaming when you will be there too..