Cannot get calls or service
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3 weeks ago
I need help to finish setting up my eSIM I think? I don’t really know what happened but I need to talk to a real person and not AI
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3 weeks ago
hi @HankMilo
have you used the PM app to activate? The PM app would install the esim for you. If you only used the browser, you would only got to Payment and you need to use the app to complete the activation
But if you still need support help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
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