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Cannot create an account online

beef
Great Neighbour / Super Voisin

I'm getting this error message: The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here.

 

Do I need to activate a SIM and/or port my number before I can create an account? 

 

EDIT: I obviously can't read 😛 

 

PM.PNG

2 REPLIES 2

NDesai
Oracle
Oracle

@beef When you activate the sim, you will create that self-serve account as its part of the step. I recommend you to select new number first and then when you verify everything is working, you can request to port in your number. 

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CaNuCk07
Mayor / Maire

You need to have activated your sim to be able to open an account.

 

First thing it asks you for is your phone number, have to put that in.