Cannot access my account. Error 404

[Dunkman]

@Elda_1 

I am able to login to My account just now. 

Try again.  If that does not work, might want to try to clear cache first, incognito mode or a different web browser. 

[slusagm]

@Elda_1 

the site is now up, you can try again

[slusagm]

unfortunately , you have to wait, should be back in an hour

if you need to pay to resume service now and rather not to wait, you can buy a voucher from Shoppers drug mart and then load the voucher using *611 or 1855-4PUBLIC

[Elda_1]

What to do, i need to update my credit card to pay?

[slusagm]

site and app are both down for everyone .  So, no worries, you are not alone

https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-login-to-app/m-p/1330201/highlight/...