I am currently out of the country and trying to access my Public Mobile account to keep my service active. Unfortunately, the security verification code is being sent to my Canadian phone number, which is currently inactive and I am unable to get service here even if I put the SIM in my phone. So I cannot log in or access support through my account.
I still have access to the email associated with the account and can provide account details for verification if needed.
Has anyone dealt with this situation before, or is there a moderator or support agent who can help me regain access to my account?
Thank you very much.
