Canceled and port to Telus

[Karenx3]

Hello, I have port my service from public mobile to telus, and I have paid $40+ tax for the month but only used 3 days.how can I get the prorate of 27 days refund ? Public mobile charged my card right away when I signed up.Thanks

[golfball]

Public Mobile is a prepaid carrier and does not issue prorated bills like a postpaid carrier.

You can contact support and ask and they may refund you but there's no guarantee. 

To contact support you can submit a ticket through the chatbot by pressing the chat bubble in the bottom corner and typing in "submit a ticket" and selecting "Contact Us". 

If that doesn't work you can message support directly from here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437