11-17-2019 08:58 PM - edited 01-05-2022 08:01 AM
11-17-2019 10:07 PM
11-17-2019 09:47 PM
As stated above, generally, there are no refunds with prepaid accounts like Public mobile. If you feel that you have a valid reason, you could contact moderator to see whether they can possibly credit your account. YMMV.
Click on the question mark on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator and follow the prompts to submit ticket.
11-17-2019 09:19 PM
@Amalboukhdhir wrote:How can I cancel a us roaming add on that I have purchased ?
Thanks
Why are you canceling? You have been to the US and no longer need it or was it purchased in error. As this is Prepaid there are no refunds but you may be able to get it credited to your account for future use
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *