Cancel my contract with you months ago.

[Dave1947]

I cancelled my service months ago and I still am being charged my monthly fee.  

[HALIMACS]

How did you "cancel" your service,  @Dave1947 ?

There's no user-option to cancel service, there's other self- serve steps one must take. 

What did you do?

[TheSterlinger]

Sign onto your account and go to Payments. In that tab click Manage Subscription then turn Subscribed Off.

If that’s off then submit a ticket to a CS agent using the chat bot.