2 weeks ago
Hello, I would like to change my subscription to the Canada-US-Mexico 50 GB for $35/month. However, when I log in to my account, this plan is not an option. Please advise. Thanks, Dave
2 weeks ago
hi @Edan26
PM is now using target marketing and only offer select plans to each customers. So, it is not unusual you don't see the $35 plan. But there is a workaround to unlock it if you see the $30 plan there on your My Account
You can first pick $30 plan and do a Change Now plan change , which of course you need to pay now and the remaining days on your current cycle will be wasted. With this, you might be able to unlock the $35 roaming plan, and you can then schedule a plan change on the following renewal day
2 weeks ago
@Edan26 wrote:Hello, I would like to change my subscription to the Canada-US-Mexico 50 GB for $35/month. However, when I log in to my account, this plan is not an option. Please advise. Thanks, Dave
The above plan is only avaialble to some customers. Existing customers can only choose from accounts offered from within their self serve accounts.