08-25-2018 05:31 AM - edited 01-05-2022 12:39 AM
Hi, I'm planning to refer a friend soon which means I'll get the $25 credit. However, I'm not sure if I'll be staying with PM and my renewal won't be for a few weeks. Can I transfer my $25 credit to my friend before I leave? I would hate for it to go to waste.
Thanks!
08-26-2018 08:28 AM
@dip13, According to other recent posts here, a credit balanace can be transfered to another PM client. I suggest you send a private message to the moderator team and ask them about it.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.
08-26-2018 08:11 AM - edited 08-26-2018 08:12 AM
I too am in this situation. Fully transparent here, I received the Koodo $40/8GB offer and it's hard to pass up to double the data for the same price. I have $65 credit in my account balance and don't want to lose this and would love to transfer to my wife's PM account as she will stay with PM.
Any chance?
08-25-2018 05:47 AM - edited 08-25-2018 06:07 AM
No, PM will not transfer account balances except in highly unusual circumstances, even for funds which were paid by the customer, let alone a promo $25 credit. Sorry, it's use it or lose it. If you have another family member or friend with a PM account, maybe have them do the referral to get the $25 instead? Score some favour points with them. If not, buy some long distance or data add-on for some temporary extra mileage before you leave.