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Can't text from Android to Apple

ermolnik
Great Neighbour / Super Voisin

I noticed this started yesterday and none of my setting changed, but I can't sent texts from Android to Apple. When I first joined PM I had this issue and it corrected itself.

2 REPLIES 2

BKNS27
Mayor / Maire

@ermolnik 

Try rebooting your phone by powering off then back on.

If that didn’t work, try resetting the Network Setting on your phone.

slusagm
Mayor / Maire

Try turn of RCS from Google Message menu 

Also, try different iPhone users

And try sending them MMS as well (make sure Mobile data is on)

And check the usage history on My Account and see if it recorded you sent that text.  It could be a problem on the iPhone side 

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