Can't submit ticket

[mackmcc]

Hi, my wife and I just switched to Public - I successfully ported my number from Freedom Mobile with no issue, but she's had issues with porting hers from Fido.

She's now unable to submit a ticket to get assistance - could we get someone to contact me about resolving the issue?

[BKNS27]

@mackmcc 

I assume she replied to the text from Fido confirming she is porting over to PM with the Fido SIM in her phone.

It could be a provisional issue with the SIM so DM an CS_Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Handy1]

@mackmcc 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Sansan]

You can submit a ticket at the link below.

https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2OhrPakuMpNZt4irir5....

If that doesn't work,  use the next link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437