cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t submit payment

keresturi9212
Great Neighbour / Super Voisin

I have tried so many times to submit a payment and it won’t let me. 

1 REPLY 1

softech
Oracle
Oracle

@keresturi9212 

did you try on both browser and app?

Wait another day and try again

  1. using the browser with Incognito mode
  2. Try again using the app.  If you have already installed the app, uninstall , reboot and reinstall.  
    And remember to grant Location Permission to the app before trying to login

if issue persists or you cannot afford to wait any longer to try,  get a voucher and have the plan renewed first.  Get it from SDM/London Drug/711/Shell and load the voucher by calling *611 on your phone or call 1.855.4PUBLIC from another phone, or via My Account/PM app if you can login the account 

Need Help? Let's chat.