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Can’t sent texts to new contacts

Mccor1
Great Neighbour / Super Voisin

Since moving to public with an esim, I’m unable to text non contacts and any new contacts set up since moving to public mobile.  

one note is that under send/receive under iMessage in settings, I only have my iCloud showing and not my phone number.  Can’t figure out how to add my phone number.  I’m able to make and receive calls to non and new contacts just no texts. 

5 REPLIES 5

Mccor1
Great Neighbour / Super Voisin

Yes. I can make and receive calls no problem.  

@Mccor1 should be unrelated with the eSIM.  And data works?? you can make and receive calls?? 

Mccor1
Great Neighbour / Super Voisin

I can’t add my phone number.  Could this be an issue with my set up with the esim?  

@Mccor1 

go to iMessage settings, remove the phone number. Then reboot and turn go back to iMessage settings and add your number back 

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Mccor1 

To add your phone number to iMessage then restart your phone. That should fix your issue.

https://support.apple.com/en-ca/108758#:~:text=Set%20up%20your%20phone%20number&text=Tap%20Send%20%2...

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