12-26-2020 02:08 PM - edited 01-06-2022 01:39 AM
Hi all, my wife recently transfered her SIM number from Public to Freedom. Now she cant' recieve texts from ME ONLY. Her number was previously referred by me. I am still on PM. How can I send her texts successfully?
12-26-2020 02:48 PM
Yep iPhone. iMessage is already disabled. I am not blocked from her phone. Still not working.
12-26-2020 02:39 PM - edited 12-26-2020 02:41 PM
@123gelo - iphone user?
Have her enable both SMS and MMS. Try turning off imessage.
12-26-2020 02:36 PM
It is a new phone. My number is not blocked from her phone. Help!
12-26-2020 02:34 PM
Everything (calls and texts) works fine for both of our phones except she doesnt recieve my SMS. Havent tried to text her with a different publicmobile number. Can anyone here try to send her a text?
12-26-2020 02:19 PM - edited 12-26-2020 02:19 PM
@123gelo , are you able to call your wife? If so, then the problem is very likely to be settings on the messaging app as already suggested. Referral linkage is inconsequential to the functionality of the service.
12-26-2020 02:09 PM
@123gelo wrote:Hi all, my wife recently transfered her SIM number from Public to Freedom. Now she cant' recieve texts from ME ONLY. Her number was previously referred by me. I am still on PM. How can I send her texts successfully?
Can she receive text messages from other Public Mobile customers? If so, the most likely scenario would be that the messaging app has been accidently set to archrive or block messages from you.