Can't reply to agent because of some "invalid HTML"

[Mis_Ter]

After several attempts trying to replay to customer service agent, now I can't reply at all.

[slusagm]

Hope all good from here

  But next time if you see the same problem, try using a different browser 

[Mis_Ter]

I didn't copy and paste I typed it out. 
I took a screen shot of my reply and sent them the image now.

[slusagm]

@Mis_Ter 

you were pasting something that has HTML.

don't copy and paste, just type it out.

if you really need to copy and paste, right click in the area , choose Paste as text

[umnikke8]

Yes, that is something weird that happens with Public's forums. Just keeping deleting what you wrote and previewing until the error goes away. Then write back in bits at a time and keep previewing what you wrote. You should be able to identify the problematic areas and work around them.

[CSA_PM]

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