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Can't receive phone call normally, please help.

ERICJIANG
Good Citizen / Bon Citoyen

It started about two weeks ago, when someone call me, it automatically transferred to voice message. And the caller had to call my phone a few times in straight to get through. 

3 REPLIES 3

srlawren
Retired Oracle / Oracle Retraité

@ERICJIANG forgive me if this seems like a silly question, but have you tried rebooting your phone?  


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Shiniestknight
Good Citizen / Bon Citoyen

May I ask what device you are using? I believe it may be having a problem switching to the 3g network for voice calls, which was the cause of many calls on my old carrier going straight to voicemail.  

mimmo
Retired Oracle / Oracle Retraité

what phone are you using?  you might have accidently  turned on a do not disturb feature.   

 

check out this thread: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Incoming-calls-going-to-Voicemail/m-p...

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