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Can't receive code

Gary26
Great Neighbour / Super Voisin

I've started the registration for Public Mobile but when I try to login it asks for a code sent to my phone to complete the setup. I'm not receiving the code. Does anyone know how to fix this?

2 REPLIES 2

Gary26
Great Neighbour / Super Voisin

Thank you, nothing has worked so far. 

Dunkman
Oracle
Oracle

@Gary26 

Are you using the PM app to finish off the registration?

A few complaints about similar issues over the weekend. 

Try to remove your old carrier SIM card.  Or inactivate old carrier eSIM. 

If that does not fix, you will need to contact customer agent:          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Need Help? Let's chat.