11-17-2023 01:59 PM
Hello,
My father is a public mobile customer and he can’t login to his account.
Could you give me the support services number so he can talk with them ?
Thank you!
11-17-2023 02:02 PM
@TThalissa95 , what specifically is affecting the ability to login to the account? There are self serve password reset options available. In any event if support is required, use this link to reach out to them. Public Mobile does not run a call center, private messaging is the way to interact with support.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-17-2023 02:01 PM
@TThalissa95did he try to reset password or use email to receive 2FA code?
if still need help, submit ticket with CS agent here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437