Can't log in

[Rick200]

I just signed up and ported my number over successfully, everything works great. I can not log into my account because I do not receive the SMS security code. I can text fine but Public Mobile security code texts never arrive. 

Any help would be appreciated, thank you.

[Rick200]

Problem fixed. When I signed up and during the install, Public turned off my eSIM from my previous provider, that's why I couldn't receive any SMS messages. Thank you all for your help!

[BKNS27]

@Rick200 

You can try clicking on Resend Code/Didn’t Receive Code and have it send by email.

[Rick200]

Thank you!

[Sansan · Accepted solution]

@Rick200  you can message Public Mobile directly at the link below to review your account setup and fix this for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437