Can't get to my account

[juanr1912]

I can't get hold of the email I used to set up my public mobile account. I went through the ''I forgot my account process'' But it says there is an error on the page. I have tried calling Public mobile on the phone and through the chat but the two are unavailable. Please help I need to recover my account ASAP. Nothing is working and I need my contract number. Thankyou

[RobertQc]

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@juanr1912 wrote:

I can't get hold of the email I used to set up my public mobile account. I went through the ''I forgot my account process'' But it says there is an error on the page. I have tried calling Public mobile on the phone and through the chat but the two are unavailable. Please help I need to recover my account ASAP. Nothing is working and I need my contract number. Thankyou

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@juanr1912 

I suggest sending a message to the moderator team. Click this to send them a message.

P.S. if you need to make a payment, try dialing 611, if you do not have a payment method on file you can pick up a voucher and apply it using 611.

[NDesai · Accepted solution]

@juanr1912  You will need to send a private message to the Moderator_Team and they will get in touch with you shortly.