04-11-2016 10:25 AM - edited 01-04-2022 12:52 PM
Hello! I am having issues signing up for self serve (havn't been able to for months, but now I need to pay, so kinda stuck)
When I try to create an account I get this error:
saying my profile is in use.. or email invalid, and when I try to "recover" my account, I get this error:
So yeah, really don't know what to do, I also can't get into my voicemail due to never haveing gotten a password set for it, but I assume that's something done in the my account area.
Help?
Thanks!
04-11-2016 06:33 PM
04-11-2016 10:31 AM
Hello @lomaz,
I'm really sorry to see that you are having trouble with your self-serve account,
Would you kindly send me a private message with your Public Mobile phone number?
I will be glad to look into this,
Thanks,
Shazia